Hiring good employees is not only important to business, it's essential. Employees are the heart and soul of a business; they are the mechanism that makes a business run; they are the breath of life that enables a business to be something more than an idea. A business cannot run unless someone (employees, in this case) is doing the work. Any intelligent business owner should want good employees. EMPLOYERS NOT THE ONLY ONES TO FEEL THE EFFECT Bad employees not only affect an employer by driving More..

Outsourcing NOT Just for Big Business

Outsourcing has become a controversial issue and a hot topic among presidential candidates this year. But have you stopped to think how your business can benefit from the efficiency, functionality and cost savings of outsourcing? If you have, you might find that, like many others, you are already outsourcing-and enjoying its benefits. What is Outsourcing? Outsourcing simply means "contracting out" various functions of your business. It doesn't necessarily mean that you will be contracting out More..

Why Business Owners Need Security

The main reason is to stop any potential lawsuits from happening! But do you know how many individuals I have talked to about this very thing? Many! Do you know what the majority have told me? They have locks and cameras, so they don't need anymore security than that! This is a mess waiting to happen, the reason is as follows. This attitude is the reason things happen in business establishments that prompt major lawsuits from those that get hurt in some way while on the premises or by someone o More..

The Top Three Problems IT Managers Face and How to Overcome Them

Todays business environment has changed drastically from just a few years back. Rather than working exclusively with equipment, data, and systems, todays IT managers face issues such as cross training, personnel management, interdepartmental communication, and a widening job scope for all IT employees. This expansion of the IT job realm has left many IT managers juggling new challenges. While the problems, in and of themselves, might appear overwhelming, there are simple, proven ways to rise ab More..

Effective Multi Cultural International Business Meetings

Of the many areas in international business where cultural differences manifest is in the corporate meeting room. International meetings are an area where differences in cultural values, etiquette, interpretations of professional conduct and corporate rules are at their most visible and challenging to control. In international business meetings, cultural differences between professionals can and do clash. Although it can not always be avoided, the negative effects of cultural differences can be More..

Cultural Awareness - an HR Perspective

The use of cultural awareness training has increased rapidly in the majority of global companies over the last decade. My experience working in global companies in which effective cross-cultural functioning was critical, involved the devotion of considerable time and energies to ensuring that cultural training needs were identified and accommodated as necessary. This commitment to bridging cultural gaps represents a perceptible shift in attitudes amongst British company global thinking. This i More..

Are You At The Mercy Of Computer Geeks?

Many business owners are sabotaging their business without even realizing it. They are completely out of the loop when it comes to all technology aspects of their operation such as websites, computers and software. They become completely dependent on their technical people and naively believe that things are "being taken care of". This "head in the sand" approach is very dangerous. Here are just a few scenarios of what can happen: Your webmaster is the only person who knows the username, pas More..

Building A Stellar Business One Employee At A Time

Top businesses that continually lead their industry clearly understand a simple fact: People are their most vital assets. Every employee plays a key role in the company. In today's climate, your company cannot afford redundant employees. All businesses are run and operated by people. Each person makes decisions every day based on what that person believes and values. When a person makes better value decisions, it generates better results for the company. A quantum shift begins, one that most More..

Islam in the Workplace

Suggested practice for HR personnel Muslims now form one of the largest religious groups in the UK. At a time when great misunderstandings and stereotypes circulate the media and society regarding the religion, it is crucial for an effort to be made at all levels to go beyond archetypal images and to begin to understand Islam and Muslims. With a population of approximately 1.5 million Muslims and growing, UK based companies are employing more and more young Muslim men and women. With this incr More..

Read more About Learning To Let Go

5 Steps to Continuous Process Improvement

Part One of Creating Well-Defined Processes Series What if your sales increased from $100,000 to $110,000 per day and your profit increased from $10,000 to $11,000 - did you improve by 10%? The answer might shock you... Because the answer is no. No improvement occurred. In fact, your process deteriorated. Sure, revenue increased, but is this really an improvement? Let's take a look at the problem by looking at revenue and expenses. Extra Expenses Prevent Process Improvement Let's examine the More..

Efficiency Around The Office

Nearly every office, be it commercial or home-based, mayhave areas of inefficiency that can be improved upon. Weare not talking sales figures or profit margins or budgets,but inefficient waste and resource management. Forinstance, let us look at some common aspects andconsider how consumption can be reduced and how tomake better use of resources. Not all paper work and receipts need to be shredded, butsometimes, for the sake of security, it is necessary. Thisshredded paper is recyclable or it c More..

Re-Discovery Procedures for Building Effective Management Systems: Phase V

Now we turn the corner to our final phase: Re-Discovery. Last year marked the 200th anniversary of the expedition of Lewis & Clark, and much has been written about their remarkable journey up the Missouri River and on to the Pacific. This band of explorers was aptly named The Corps of Discovery. In reality, The Corps made two trips, the second being their return. It is likely that the unheralded return journey was more revealing and insightful than the outbound leg, offering them a chance t More..

Tales from the Corporate Frontlines: Coworker and Caretaker

This article relates to the Coworkers competency, commonly evaluated in employee satisfaction surveys. It tells the story of a coworker whose performance consistently facilitated effective cooperation, collaboration, and communication between the employees within one organization. While the Team Dynamics competency focuses on relationships within a single group, this competency targets coworker topics spanning the entire organization over multiple work units. This competency investigates your or More..

Supplier Sees 53% Reduction in Out-of-Spec Orders Case Study

The goal of perfection is a challenge. It is often viewed as an expensive process requiring large investments. Yet one company has realized a 53% reduction in orders that have to be set aside for additional Quality Control checks. How did they do it? They used communication techniques - not capital outlay! The secret to there success revolved around team skills and communication. The company's Production Manager formed a focus group to discuss comprised of members from each department that was More..

On The Job Training is Something You CanÃƒÂ¢??t Afford to Skip

Trained employees are more productive employees; thereÃƒÂ¢?'s no doubtabout that. Whether youÃƒÂ¢??re your only employee or whether youÃƒÂ¢??vegot a growing staff, put OJT (on the job training) at the top ofyour To-Do list. Every job, no matter what it is, is done better and faster whenthose responsible for doing it are properly trained. In theorythis sounds good. But in reality, small growing companies rarelyhave money in their operating budgets to cover training costs. Job-related training w More..

Developing Your Management Style

One thing a lot of us don't do in sales is take time out to analyse things. How are we doing it? Why are we doing it? Can we do it better? Taking time out to assess your management style is one ofthe most fundemental tasks a person can do. We are not justtalking about managing others here either, it can also behow you manage yourself. One thing we should all do (at least once a week) is taketime out to analyse your performance and management style.Ask yourself; How effective are you as a man More..

Internal Prisons: The Thief of Productivity and Quality in our Workforce

As a professional speaker, one of my biggest challenges is to grab the attention of my audience within the first few minutes of the presentation- grab them by the throat if you will. I do this by coming out in a suite and tie, following an introduction in which I have been described as a recent college graduate who earned both of his degrees with a 4.0 GPA and placement on the Deans and Presidents List. I am portrayed as someone who was once an honors roll student, star athlete, father and famil More..

Use Noncompete Agreements To Protect Your Business

Q: One of my former employees has launched an online business very similar to mine and is contacting my clients and trying to steal their business from me. Do I have any legal recourse against him? -- Brad J. A: I hate to break this to you, Brad, but unless this former employee signed a noncompete agreement while on your payroll, there is probably very little you can do to stop him from wooing your customers. You should discuss the situation with your attorney, but unless this person is also br More..

5 Steps to Identify Core Processes

Part Two of Creating Well-Defined Processes Series Next Week: Implementation Last week, we raised the question: how do you know where to begin? How can you identify a gap in one of your company's core processes? The answer: follow the money trail? But how do you follow the money trail, and what will that mean for your business? To answer this, let's look at five steps to identify your core processes and any needs for change. Step 1: Define Your Business Model The following question might s More..

Inspiring Loyalty and Contentment in Your Workforce

One of the first things I look at when I take over a new department or division is the attitudes of the managers and /or supervisors. I ask myself the following questions; Do they inspire loyalty in their staff? If not, why not? If they do, how do they do it? The workforce of any company is normally the lifeblood of the business, the oil that lubricates the machinery. Sure, managers are there to (normally) be creative and develop a plan and a vision but the workforce are essential to the fu More..

Why Businesses Fail - And What You Can Do About It!

Have you unintentionally set your business up for failure? No one sets out to fail! Most business owners read all the statistics (maybe more than once) before they open their doors. Many know the reasons why businesses fail. But some businesses operate under this paradigm: "failure can never happen to me because I know better." Is that you? What most business owners miss is looking at the reasons for business failure and turning them into action steps to help overcome the odds of failure. How More..

To Outsource or Not to Outsource

In these days of restricted head count and tight budgets, the question of whether to outsource or hire in-house staff is more critical than ever. The technical publications function, however vital, is undergoing more scrutiny and also facing greater challenges than ever before. Companies that already employ an in-house technical publications department are looking at doing more with fewer resources. Start-ups, with no internal technical publications staff, are struggling with how to develop tech More..

Dont Wait for Tax Time to Look at the Bottom Line

A curious thing happens to entrepreneurs in the spring of every year. They wake up one day and realize they had better figure out how much money they made last year so they can pay their taxes. But wait, shouldn't a business owner already KNOW how much money he or she made last year, last quarter, or last month? If you don't keep track of how much money you're making, you have no idea whether your business is successful or not. You can't tell how well your marketing is working. And I don't just More..

How to Help Your Company Become a World Class Company

Most people think real change in an organization occurs as a result of top-level leadership. This isn't always the case. Oftentimes, it's someone within the rank and file who stands up and challenges the status quo. Remember the old adage, "If the people will lead, the leaders will follow." Years ago I was the sÃƒÂ¤les manager for company with about 30 employees. The business was struggling, and a management consultant had been called in to try and get things back on track. In one of my meeti More..

Why Free Agent Thinking Is Good For Your Company

It's no secret! Day after day the news is riddled with companies who are moving operations to other countries or completely closing their doors. Those who remain must transform themselves to lean, mean, businesses with a constant eye on reducing costs. For the first time, the baby-boomers are finding themselves in an unpredictable work environment. They are shaken by the instability of what the future holds...and with good reason. Company messages are mixed. On one hand, they talk about wantin More..

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